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Use Import via CSV when you need to invite more than one administrator at a time. Prepare a CSV with the required columns, or start from the sample file in the import dialog. For a single invitation, see Invite New Team Members or Admins and Access.
Invitations expire after 24 hours. If 24 hours pass before an account is created, an existing administrator or account owner must resend the invitation from Access. See How to Resend Invitations.

Import administrators via CSV

1

Open Access

In the sidebar, click the Account Menu Button, then select Access. Open the Admin and authentication tab if it is not already selected.
2

Open the Administrator menu

Next to + Administrator, click the caret.
3

Select Import via CSV

Click Import via CSV.
Access Admin and authentication page with Import via CSV open from the caret next to + Administrator
4

Download a sample CSV

In the Import administrators via CSV dialog, click Download sample.csv to get a template you can edit.
5

Upload your CSV

Drag your CSV into the upload area, or choose click to browse and select the file. Then click Import.
Import administrators via CSV dialog with Download sample.csv and drag or browse upload area
6

Review CSV column format

Expand CSV column format in the dialog for required and optional columns, accepted role values, and language values.
Import administrators via CSV dialog with CSV column format expanded showing required columns and accepted role and language values

CSV column format

Column names are case-sensitive. Match the sample file headers exactly. The downloaded sample.csv uses this header order and includes one example row:
Leave upn blank to have Iru fill it from the email, as in the sample row.

Required columns

Optional columns

Accepted role values

Values must match exactly (lowercase, hyphenated where shown): For what each level can do, see Team Member Role Permissions.

Accepted language values

Values are case-sensitive. If language is blank, Iru uses en_US.