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Browser Requirements

The Iru Web App supports the latest version of the following browsers:
  • Safari
  • Chrome
  • Firefox
  • Edge
Windows Device Enrollment: You’ll need to use Microsoft Edge browser to enroll Windows devices. For more information, see Microsoft’s documentation on MDM enrollment.

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Browser Extensions

While any browser extension may cause issues such as degraded performance, we recommend disabling all ad blockers and translation tools when using the Iru platform. By design, these tools stop certain JavaScript files from loading, which may prevent critical functionality from functioning within the Iru platform. We recommend using a Password Manager extension to generate and store unique and strong passwords for your Iru standard authentication or SSO login credentials. Our recommendations are 1Password, Dashlane, or LastPass.

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Performance

To optimize your experience, we recommend the following device types:
  • Desktop or portable computers
For an optimal experience, be sure to use Iru on a desktop or portable computer. Using Iru on other device types, such as iPad, is not supported.

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Processing speed

Be aware that additional applications, tabs, and browsers use your computer’s memory. When you run other applications, this impacts the performance of all other applications, and therefore the Iru platform. When you use one or more ‘heavy’ applications (e.g., presentations, photo or video editing software) we recommend a minimum of 4GB of memory and upwards.

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Internet Speed

Because Iru is a SaaS platform operating in the cloud, the performance is highly dependent on your internet connection. For an optimal experience, we recommend a minimum internet speed of 10Mbps per user.

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Mobile

The web version of Iru is currently not optimized for use on mobile or tablet devices. The usage of mobile browsers is not supported at this time. See our Device Requirements article to learn which devices and operating systems support Iru enrollment.