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About

Iru AI Overview explains what Iru AI does, which agents it uses, and how to turn it on for your organization. This article covers the chat panel and Insights.

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Using the Iru AI Chat Panel

Select Iru AI in the top right of the top bar to open the chat panel. You can also select Search or ask Iru AI, or press ⌘K (Mac) or Ctrl+K (Windows), then select Ask Iru AI. See Search or ask Iru AI for search filters.
Iru AI button in the top bar
Type your question in What can I help you with today? and press Return. The buttons at the top right of the panel manage the chat:
  • Chats (clock icon): View your previous chats and return to one.
  • New chat (pencil icon): Start a new chat.
  • Side-by-side: Open the panel next to the current page so you can work on the page while you chat. Side-by-side collapses the sidebar. Deselect Side-by-side to leave that view, or select the sidebar button next to the Iru logo to expand the sidebar again.
  • Close (×): Close the panel.
The controls in the message field set the context for your question:
  • Page focus: The chip with the eye icon and the current page name, such as Home, shows that page focus is on. While page focus is on, Iru AI considers the current page when answering. Select × on the chip to turn page focus off.
  • Add context (+): Open a file prompt and select a file to add as context for the chat.
Iru AI chat panel with the top-right chat controls and the message field

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Chat Features

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Natural Language Queries

Ask Iru AI questions in natural language about your device fleet. For example, you can ask “Show me devices that haven’t checked in recently,” “Which devices have FileVault disabled?” or “What versions of Chrome are installed across my fleet?”

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Contextual Responses

Iru AI provides summary views of your requested information along with links to detailed Prism reports with all underlying data. You’ll also get actionable insights and recommendations for improving your device management, and Iru AI can ask clarifying questions to provide better answers.

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Session Management

Chats keeps earlier conversations so you can open them again. Your conversations are not used to train AI models.

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Iru AI Insights

Insights on Home are Adaptive Compliance control update recommendations. Home shows the section only when there is at least one active insight card. A card appears when a Compliance item you have open has a recommendation to serve. It names the framework and how many controls Iru AI suggests updating. Select Review Control Updates to open the review panel. Approving or rejecting a card requires Admin or Compliance Admin. The same recommendation is also available from Frameworks or a framework detail page. See Adaptive Compliance for the review workflow and Home for where the card appears. When Iru AI is off for the tenant, Insights is hidden. Control update recommendations can still use Iru AI. See Managing Iru AI Access.

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Best Practices

  • Be specific: Ask specific questions to get more targeted results from Iru AI
  • Use natural language: Don’t worry about technical syntax - Iru AI understands natural language
  • Follow up: Ask follow-up questions to dive deeper into topics of interest
  • Audit actions: Review Activity to see what changes Iru AI has made

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Considerations

Full width covers the page

When the chat panel is open to full width and you select another page, Iru opens that page behind the panel. Close the panel, or leave full width, to see the page.

Access follows the role

Which agents and actions a team member can use depends on their role, and Iru AI must be enabled for the organization. See Team Member Role Permissions and Iru AI Overview.

Iru AI Overview

What Iru AI does, which agents it uses, and how to turn it on.

Home Page

Review Adaptive Compliance control updates in Insights.

Iru Navigation and Interface

Open Iru AI from the top bar and from search.

Prism Data Analytics

Open the detailed reports linked from Iru AI answers.

Team Member Role Permissions

See which roles can reach each Iru AI agent.

Activity

Audit Iru AI actions taken in your environment.