Skip to main content

​
About the Billing Page

On the Billing page, you can review license counts, usage, and utilization by product. If you have questions about licensing or you’re over your limit, use the Contact sales button in the bottom right to talk to sales about more licenses or your plan. For what you’ll see in the app when you’re near or over a limit, see License Limits.

​
How to get to the Billing Page

1

Open Billing

Click your name at the bottom of the left navigation, then select Billing.
Screenshot of the account menu with Billing option highlighted

​
License management

The License management table has four columns:
  • Item: The product or platform row.
  • In use: Licenses currently in use.
  • License count: Your limit for that row.
  • Utilization: How much of that limit is in use, as a percentage.
Rows are grouped by category:
  • Device Management: macOS, Windows, Android, and Mobile.
  • Endpoint Detection & Response: EDR licenses by platform.
  • Vulnerability Management: Vulnerability management licenses by platform.
  • Compliance: Items such as ISO 27001, SOC 2, Trust Center, and Seats.
  • Identity: Monthly Active Users (MAU) with in use, license count, and utilization.
Billing page showing License management table and Contact sales button in the bottom right
Use the table to see how close you are to your limit in each area. At 100% usage, see License Limits for in-app behavior such as notices and Blueprint editing.

​
Requesting more licenses or plan changes

To request more licenses or change your plan, click Contact sales in the bottom right on the Billing page.
1

Open Billing

Click your name at the bottom of the left navigation, then select Billing.
Screenshot of the account menu with Billing option highlighted
2

Open Contact sales

On the Billing page, click the blue Contact sales button in the bottom right.
3

Choose products

In the Contact sales modal, select one or more products:
  • Endpoint: Endpoint security and management for Apple, Windows, and Android devices: Endpoint Management, Endpoint Detection & Response, Vulnerability Management.
  • Identity: Workforce identity and access management: Workforce Identity.
  • Compliance: AI-native compliance automation: Compliance Automation, Customer Trust.
4

Submit

Click Submit to send your request. The sales team will follow up.
If you still need help, contact Iru Support.