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About the Partner Portal

If your organization is an MSP parent tenant, the Partner portal is where you view and manage child customer tenants from one place. The Partner portal includes:
  • Partner dashboard: View child tenants, provision products, create tenants, and open a customer environment.
  • MSP Billing: Set up billing, review estimated spend, and download invoices.
Child tenants still use separate sign-in. Opening a child tenant takes you to that tenant’s URL; you authenticate there like any other Iru tenant.
Partner portal appears in the Account Menu only for Account Owners and Administrators on an MSP parent tenant. Other roles do not see it. See Team Member Role Permissions.

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How to Open the Partner Portal

1

Open the Account Menu Button

In the sidebar, select the Account Menu Button.
2

Select Partner portal

Select Partner portal.
You land on the Partner dashboard. In the left-hand navigation, switch between Partner dashboard and MSP billing.

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Return to the Parent Tenant

While you are in the Partner portal, use Home in the Account Menu to return to your MSP parent tenant.
1

Open the Account Menu Button

In the sidebar, select the Account Menu Button.
2

Select Home

Select Home.
Account Menu open in the Partner portal showing Home and Sign out

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Considerations

The Partner portal is available only from your MSP parent tenant. You cannot open it from a child tenant’s account menu.
Each child tenant has its own sign-in. The Partner portal links you to child tenant URLs; it does not share a single session across tenants.

Partner Dashboard

List tenants, provision products, create tenants, and open customer environments.

MSP Billing

Review per-tenant spend, payment details, and invoices.

Account Menu

Open Partner portal or return to your parent tenant with Home.

Team Member Role Permissions

Which roles can access the Partner portal and manage tenants.

Billing Page

Review license usage on a tenant.