KnowBe4

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About KnowBe4

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How It Works

Authorization: Bearer YOUR_API_TOKEN

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Prerequisites

• Admin role in KMSAT.
• API section visible under Account Settings (tier-dependent).

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Connect KnowBe4 to Iru

• KnowBe4
• Iru Compliance

Complete this tab before you connect the source in Compliance.

1

Sign in to KnowBe4 KMSAT

Open your KnowBe4 KMSAT admin experience and sign in with a user who can manage Account Settings and API tokens.

2

Open Account Settings

From the main navigation, open Account Settings (or Settings → Account, depending on your KnowBe4 layout).

3

Open the API section

Select API. Confirm your subscription tier exposes API access; if the section is missing, contact KnowBe4 support or upgrade per your contract.

4

Create a new API token

Select Create New API Token (or equivalent). Enter a name such as Iru Compliance so auditors can map the credential to this integration.

5

Choose Read Only and expiration

Set access to Read Only (or the least-privilege read mode KnowBe4 offers for this integration). Set an expiration; KnowBe4 requires one for many token types.

6

Create and copy the token

Select Create, then copy the token value once. KnowBe4 shows it only at creation.

Continue on the Iru Compliance tab.

Finish the KnowBe4 tab first.

1

Open Sources

In Iru Compliance, on the left navigation bar, expand Compliance and select Sources.

2

Turn on KnowBe4

Find KnowBe4 (use Category or Search by name or description). On that card, turn on the toggle. A browser tab or window may open for the connector wizard.

3

Paste the API token

Paste the raw token - the wizard formats Bearer for you.

4

Finish the connection

Click Submit API Key. When the connection succeeds, the wizard shows Connection Configured.

5

Confirm the source is Active

Close the Iru is requesting access to external services browser tab, then return to Compliance → Sources and confirm the KnowBe4 card is Active.

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Troubleshooting

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