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About JumpCloud

Iru calls JumpCloud HTTP APIs with: 
x-api-key: YOUR_API_KEY
A Billing Admin must enable API access before keys work. Choose the US or EU console / insights base URL that matches data residency. Keys support optional expiration (policies may require max 365 days for new keys).

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How It Works

JumpCloud accepts an Admin API key in the x-api-key header. Keys inherit the associated admin’s visibility; API access must be enabled by a Billing Admin before keys work. The connector wizard asks you to pick the regional API host that matches your org’s data residency, then collects the key.
DetailValue
CategoryDirectory / device management
AuthenticationAPI key (x-api-key)
Official references: Admin API keys, Docs, Directory Insights.

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Prerequisites

  • Admin (or Billing Admin for org-wide API enablement).

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Connect JumpCloud to Iru

Complete this tab before you connect the source in Compliance.
1

Sign in to JumpCloud Admin

Open the JumpCloud Admin Console and sign in with an administrator who can create API keys (and ensure API access is enabled for your org if your tenant requires it).
2

Open your account menu

Select your account name or avatar in the console header to open the account menu.
3

Open My API Key

Choose My API Key (or API Settings → API key, depending on JumpCloud UI labels).
4

Generate a new key

Select Generate (or Generate new API key). Pick an expiration if JumpCloud prompts for one, aligned with your rotation policy.
5

Copy the key once

Copy the Admin API key value once when JumpCloud displays it. Store it in a vault; you will paste it into Iru’s x-api-key field on the Iru Compliance tab.
Continue on the Iru Compliance tab.

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Troubleshooting

Check pop-up blocker settings for the Iru site and try again.
Expired key; API access disabled org-wide.
Switch US/EU host.

Sources Management

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Getting Started With Compliance

Frameworks, actions, and Artifacts.

Iru Overview

How Endpoint, Compliance, and Identity fit together.

Artifacts Management

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