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About the Trust Center Public Portal

The Public Trust Center Portal is a fully branded, secure webpage where approved users can view and download published compliance information. It provides a professional, self-service experience that builds confidence, supports sales, and protects sensitive materials. The portal replaces one-off email requests with a controlled, branded experience that gives external stakeholders easy access to your compliance information while maintaining security and control.

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How It Works

The public portal provides a secure, branded interface where external stakeholders can request access, view published compliance materials, and download approved documents. The system enforces access controls, NDA requirements, and provides a professional presentation of your organization’s security posture.

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Public Portal Features

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Public Access

  • Public visitors can request access to restricted materials
  • Approved users see certifications, artifacts, and published answers
  • Access is gated behind NDA enforcement when enabled
  • Supports dual-domain experience: default Iru subdomain and optional custom URL

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Branding and Customization

  • Professional appearance with your organization’s logo and branding
  • Custom domain support (e.g., trust.yourdomain.com)
  • Company information display including description and contact details
  • Consistent branding across all portal pages

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Access Control

  • Request-based access with approval workflow
  • NDA protection when enabled for sensitive materials
  • Account management with individual user access
  • Download tracking and activity monitoring

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Content Display

  • Certifications prominently displayed with download options
  • Artifacts organized by category and type
  • Answers section for frequently asked questions
  • Search functionality for finding specific information

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User Experience

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Initial Visit

1

Access Portal

Users visit your Trust Center URL (custom domain or Iru subdomain)
2

View Public Information

Public visitors can see basic company information and available certifications
3

Request Access

To access restricted materials, users click Request Access
4

Provide Information

Users enter their name, email, organization, and purpose for access

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NDA Process (if enabled)

1

Download NDA

If NDA protection is enabled, users are prompted to download the NDA document
2

Sign NDA

Users sign the NDA and upload the signed document
3

Submit Request

Users submit their access request with the signed NDA
4

Wait for Approval

Users receive confirmation that their request is under review

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Approved Access

1

Receive Approval

Once approved, users receive an email with login instructions
2

Log In

Users log in using their email and the provided access credentials
3

Browse Content

Approved users can browse all published certifications, artifacts, and answers
4

Download Materials

Users can download approved documents and materials

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Portal Configuration

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Public Information Display

  • Company logo and branding elements
  • Company description and contact information
  • Published certifications with download links
  • Available artifacts organized by category
  • Frequently asked questions from your answers library

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Access Request Form

  • Requester information fields (name, email, organization)
  • Purpose of access description
  • NDA download and upload (if enabled)
  • Terms and conditions acceptance

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Approved User Experience

  • Dashboard view of all available materials
  • Search functionality for finding specific documents
  • Download tracking and history
  • Account management options
Ensure all published content is accurate and up-to-date. Outdated compliance information can create legal and business risks.
The public portal is designed to be user-friendly while maintaining security. Regular testing and user feedback can help ensure the best possible experience for your external stakeholders.