About the Trust Center Public Portal
The Public Trust Center Portal is a fully branded, secure webpage where approved users can view and download published compliance information. It provides a professional, self-service experience that builds confidence, supports sales, and protects sensitive materials. The portal replaces one-off email requests with a controlled, branded experience that gives external stakeholders easy access to your compliance information while maintaining security and control.How It Works
The public portal provides a secure, branded interface where external stakeholders can request access, view published compliance materials, and download approved documents. The system enforces access controls, NDA requirements, and provides a professional presentation of your organization’s security posture.Public Portal Features
Public Access
- Public visitors can request access to restricted materials
- Approved users see certifications, artifacts, and published answers
- Access is gated behind NDA enforcement when enabled
- Supports dual-domain experience: default Iru subdomain and optional custom URL
Branding and Customization
- Professional appearance with your organization’s logo and branding
- Custom domain support (e.g.,
trust.yourdomain.com) - Company information display including description and contact details
- Consistent branding across all portal pages
Access Control
- Request-based access with approval workflow
- NDA protection when enabled for sensitive materials
- Account management with individual user access
- Download tracking and activity monitoring
Content Display
- Certifications prominently displayed with download options
- Artifacts organized by category and type
- Answers section for frequently asked questions
- Search functionality for finding specific information
User Experience
Initial Visit
1
Access Portal
Users visit your Trust Center URL (custom domain or Iru subdomain)
2
View Public Information
Public visitors can see basic company information and available certifications
3
Request Access
To access restricted materials, users click Request Access
4
Provide Information
Users enter their name, email, organization, and purpose for access
NDA Process (if enabled)
1
Download NDA
If NDA protection is enabled, users are prompted to download the NDA document
2
Sign NDA
Users sign the NDA and upload the signed document
3
Submit Request
Users submit their access request with the signed NDA
4
Wait for Approval
Users receive confirmation that their request is under review
Approved Access
1
Receive Approval
Once approved, users receive an email with login instructions
2
Log In
Users log in using their email and the provided access credentials
3
Browse Content
Approved users can browse all published certifications, artifacts, and answers
4
Download Materials
Users can download approved documents and materials
Portal Configuration
Public Information Display
- Company logo and branding elements
- Company description and contact information
- Published certifications with download links
- Available artifacts organized by category
- Frequently asked questions from your answers library
Access Request Form
- Requester information fields (name, email, organization)
- Purpose of access description
- NDA download and upload (if enabled)
- Terms and conditions acceptance
Approved User Experience
- Dashboard view of all available materials
- Search functionality for finding specific documents
- Download tracking and history
- Account management options
Ensure all published content is accurate and up-to-date. Outdated compliance information can create legal and business risks.
The public portal is designed to be user-friendly while maintaining security. Regular testing and user feedback can help ensure the best possible experience for your external stakeholders.