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About RingCentral

Iru uses OAuth 2.0 (authorization code) against RingCentral Platform APIs. Typical read scopes include ReadAccounts, ReadCallRecording (metadata), and ReadAuditTrail - exact names follow the consent screen. Pick https://platform.ringcentral.com (or the media host if your integration requires it) before authorizing.

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How It Works

Iru uses RingCentral’s OAuth 2.0 authorization code flow. After you confirm the server / region in the wizard, a browser popup opens RingCentral’s authorization server. You sign in, review the requested scopes, and grant access; RingCentral returns a code that Iru exchanges for access (and refresh) tokens.
DetailValue
CategoryUnified communications
AuthenticationOAuth 2.0
Official references: Auth code flow, Permissions, API reference.

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Prerequisites

  • Admin or Super Admin for the RingCentral account.
  • Browser popups allowed.

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Connect RingCentral to Iru

Complete this tab before you enable RingCentral in Iru Compliance, so the right administrator completes OAuth.
1

Sign in to RingCentral admin

Open the RingCentral service web (or your branded login URL) and sign in with Admin or Super Admin rights.
2

Confirm API and audit entitlements

Confirm your RingCentral plan includes the ReadAccounts, ReadCallRecording (metadata), and ReadAuditTrail capabilities Iru’s consent screen requests. Some scopes are tier-dependent.
3

Pick the correct platform host

Decide whether your tenant uses platform.ringcentral.com (typical production) or a media host, and match what RingCentral documents for your account region.
4

Allow pop-ups for Iru

In the browser profile you will use for Compliance, allow pop-ups for your Iru hostname so the RingCentral OAuth window is not blocked.
Continue on the Iru Compliance tab.

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Troubleshooting

Check pop-up blocker settings for the Iru site and try again.
Use an Admin account.
Plan may not include audit API access.
Re-run OAuth from Iru.

Sources Management

Browse and manage every Compliance source.

Getting Started With Compliance

Frameworks, actions, and Artifacts.

Iru Overview

How Endpoint, Compliance, and Identity fit together.

Artifacts Management

Upload, review, and organize evidence from sources and actions.