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You prove it’s you when you sign in with an authenticator; no password. Both kinds Iru uses are unlocked by your fingerprint, face, or screen lock, and because the secret never leaves your device, neither can be phished or reused on a fake sign-in page.

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Iru Access vs. a standalone passkey

Iru offers two kinds of authenticator, and you may have both. They appear together in your in-app Authenticators list.
You create a standalone passkey in your browser or operating system, not inside Iru Access - creating new passkeys through the app isn’t supported. Iru Access can use a passkey you already have to set itself up on a device (below).

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Add another device or a backup

1

Another device with Iru Access

Install Iru Access on the new device, open it, and choose “Register with Existing Authenticator.” Then either enter the 6-digit code shown on your existing device’s “Add New Device” screen (the existing device approves with its biometric over Bluetooth), or confirm with a passkey you already have.
2

A standalone passkey

In Iru Access choose “Register with Existing Authenticator” → “A Passkey I use with Iru, but not Iru Access,” enter your Iru domain (for example yourcompany.iru.com), and confirm with the passkey when prompted by your browser or device.
On Windows, the entry point is labeled “Register with existing passkey” and asks for your Iru domain (for example yourcompany.iru.com). Once the device is registered, turn on its passkey plugin once under Settings ▸ Accounts ▸ Passkeys ▸ Advanced options so your browser can use Iru Access to sign in.
On macOS, if a passkey does not appear when you sign in using a browser, see Accessing your apps.

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Manage your authenticators

See everything registered to you in the Iru Access app, or in your Account settings on the web (open Account from the avatar menu on your app dashboard, then Authenticators), with when each was added and last used. From there you can:
  • Suspend an authenticator to block it temporarily, Activate it again, or Delete one you no longer use.
  • You can’t suspend or delete the authenticator securing your current session - a safeguard against locking yourself out.
The Authenticators tab of Account settings listing an iPhone and a MacBook Pro; the MacBook Pro is expanded showing Active status, registered and last-used timestamps, type Iru Access, and a Suspend this authenticator button.

Your Authenticators in Account settings: each device's status, when it was registered and last used, and a Suspend control.

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If you lose a device

There’s no self-service way to recover access on your own. If you still have another registered device, set up your replacement from it using the steps above. If a lost device was your only authenticator, contact your administrator. They can send you a new invitation so you can set up a replacement device. See Installing Iru Access to register again. For browser sign-in help, including the macOS passkey prompt, see Accessing your apps.

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Where to go next

Installing Iru Access

Set up the app that holds your credential.

Accessing your apps

Open your apps once you’re set up.

Start here

Overview of passkeys, Iru Access, and how sign-in works