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This guide applies to all device platforms

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About Device Record Details

The Details tab on a device record shows inventory and status information collected from the device. Use it to confirm hardware and OS identity, network addresses, management state, and platform-specific security settings without leaving the device record. Many of the same attributes are also available as filters and columns in Device Views. The Details tab is the place to review the full set of fields for a single device.

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How It Works

After you open a device from Devices, the device record includes tabs such as Status, Activity, and Details. The Details tab organizes fields into sections that vary by platform. Values refresh when the device checks in. On Apple devices, some Device Information sections also include Update Now so you can request a fresh MDM inventory sync. For more on check-in behavior, see Device Check-in.
Not every field appears on every device. Availability depends on the platform, hardware capabilities (for example, cellular), enrollment type, and whether the Iru Agent or MDM profile is present.

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View the Details Tab

1

Open Devices

Navigate to Devices in the Iru Endpoint web app.
2

Open a device record

Select a device to open its device record. You can use Device Views filters to find the device first.
3

Select Details

Select the Details tab.

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What’s on the Details Tab

Mac Details include general identity and enrollment information, MDM and agent status, hardware and network inventory, storage volumes, local users, profiles, and security settings such as Activation Lock, Recovery Lock, and FileVault.
  • Device Name - Name of the Mac
  • Device ID - Unique identifier for the device in Iru Endpoint
  • Last Enrollment - Most recent enrollment date
  • First Enrollment - First enrollment date
  • Model - Device model
  • OS Version - macOS version
  • System Version - Full system version string
  • Boot Volume - Boot volume name
  • Time Since Boot - Time since the last restart
  • Last User - Most recently logged-in user
  • Beta enrollment - Beta enrollment status
  • MDM Enabled - Whether MDM is enabled
  • Install Date - When the MDM profile was installed
  • Last Check-In - Most recent MDM check-in
  • MDM-enabled users - Users with MDM enabled
  • Supervised - Whether the Mac is supervised
  • Remote Desktop Status - Remote Desktop status
  • Bootstrap Token Escrowed - Whether a bootstrap token is escrowed
  • Automated Device Enrollment Eligible - Whether the device is eligible for Automated Device Enrollment
  • Automated Device Enrolled - Whether the device enrolled through Automated Device Enrollment
  • Agent Installed - Whether the Iru Agent is installed
  • Install Date - When the agent was installed
  • Last Check-in - Most recent agent check-in
  • Agent Version - Installed agent version
  • Model Name - Human-readable model name
  • Model Identifier - Specific model identifier
  • Processor Name - Processor name
  • Processor Speed - Processor speed
  • Number of Processors - Number of processors
  • Total Number of Cores - Total number of CPU cores
  • Memory - Installed memory
  • Serial Number - Hardware serial number
  • Hardware UUID - Hardware UUID
  • Battery Health - Current battery health status
  • Local Hostname - Local network hostname
  • MAC Address - Network interface MAC address
  • Local IP address - Local IP address of the device
  • Public IP Address - Public IP address of the device
For each volume:
  • Format - Volume format
  • Percent Used - Percentage of storage used
  • Identifier - Volume identifier
  • Capacity - Total volume capacity
  • Available - Free space on the volume
  • Encrypted - Whether the volume is encrypted
Local user accounts, including regular and system users. For each user:
  • Account name - Local account name
  • UID - User ID
  • Path - Home directory path
  • Admin - Whether the account has administrator privileges
For related actions, see Delete a User Account.
  • Installed configuration profiles, including the MDM profile
  • Bypass Code Expired - Whether the bypass code has expired
  • User-based Activation Lock Status - User-based Activation Lock status
  • Device-based Activation Lock Status - Device-based Activation Lock status
  • User-based Activation Lock Allowed - Whether user-based Activation Lock is allowed
  • Activation Lock Supported - Whether Activation Lock is supported
  • Recovery Lock - Recovery Lock status
  • Firmware Password - Firmware password status, including pending restart or rotation when applicable
  • FileVault Enabled - Whether FileVault is enabled
  • Recovery key type - Type of recovery key in use
  • Personal recovery key escrowed - Whether the personal recovery key is escrowed
  • Key rotation or regeneration - Scheduled rotation or regeneration when configured

Device Views Overview

Filter, sort, and organize your device fleet with device views and attributes

Device Check-in

Understand agent and MDM check-ins and how device information stays current

Tags for Devices

Create and apply tags to organize devices and support Assignment Rules

Assigning and Unassigning Users to Devices

Link directory users to device records for user-based management

View Device Application List

View and manage the application list on devices

Delete a User Account

Remove local user accounts on Mac computers from the device record