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This guide applies to all device platforms

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About Device Application Lists

Iru Endpoint shows the applications installed on an enrolled device. Use the list to compare versions, check for unauthorized applications, or confirm required software is present. For app reporting across the fleet, use Prism. Prism includes application inventory for Apple devices and installed applications in the Android work profile. You can also use the App Install Report script.

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How It Works

Iru collects application inventory from enrolled devices and displays it on the Apps tab of the device record.

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Platform-Specific Application Viewing

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Mac Computers

To view a list of apps on a Mac computer:
1

Navigate to devices

Navigate to Devices in the left-hand navigation bar.
2

Select the device

Select the Mac computer you want to view.
3

View applications

Select the Apps tab.
The Apps tab displays details for each installed application, including:
  • Name: The application name
  • Version: The installed version number
  • Obtained from: Where the application was obtained
  • Bundle Identifier: The unique identifier for the application
  • Process: The name of the application’s process
  • Path: The file system path of the application
  • Last Modified: When the application was last modified

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Application Sources

Apps on a Mac can come from these sources:
  • Auto Apps: Pre-packaged applications managed by Iru. See Auto Apps Overview.
  • Custom Apps: Applications you upload and deploy as a PKG, DMG, or ZIP. See Custom Apps Overview.
  • App Store: Applications from the Mac App Store, including apps assigned through Apps and Books.
  • Apple: Built-in applications. Obtained from shows Apple for these apps.
  • Applications a person installs on the Mac outside of Iru.
Each row has an ellipsis. Select it, then select Block Application. Choose an existing App Blocking Library Item, or type a name and select the option to create a new one. Review the prefilled app identifiers and values, then select Save.
Application inventory on Apple platforms is updated once per day during the device’s daily check-in.

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Searching

The Apps tab includes a search field. Use it to look for a specific app in the list.

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Best Practices

Regular monitoring

Review application inventories to confirm devices comply with your software policies.

Version tracking

Check application versions so devices run current, secure releases.

Unauthorized software

Look for unauthorized applications that may pose a security risk.

License compliance

Use application inventories to confirm software license compliance.

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Troubleshooting

Possible causes:
  • Device not enrolled or agent not running
  • Application installed after last inventory collection
  • Application installed in personal profile (Android)
Solutions:
  • Verify device enrollment status
  • Wait for next inventory collection cycle
  • Check if application is in work profile (Android)
Possible causes:
  • Application metadata not properly extracted
  • Application installed through non-standard methods
  • System application with limited metadata
Solutions:
  • Check application installation method
  • Verify application is properly installed
  • Contact support for system applications
Possible causes:
  • Device offline or not checking in
  • Agent not running properly
  • Network connectivity issues
Solutions:
  • Check device online status
  • Verify agent is running
  • Test network connectivity

Prism Data Analytics

Report on application inventory across Apple devices and the Android work profile

Device Record Details

Review inventory and status fields on the Details tab of a device record

Device Check-in

Understand agent and MDM check-ins and how device information stays current

Configure the App Blocking Library Item

Block applications on Mac and Windows computers. On Android, App Blocking applies to the personal profile.