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This guide applies to all device platforms

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About Device Views

The Device Views in Iru provide comprehensive filtering and sorting capabilities to help you manage your device fleet across Apple, Windows, and Android platforms. You can use various attributes to organize, search, and analyze your devices effectively. To review the full inventory for a single device, open the device record and select the Details tab. See Device Record Details.

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How It Works

Device Views collect and display information from multiple sources including the Iru Agent, MDM profiles, and platform-specific APIs. This data is continuously updated through device check-ins and provides real-time insights into your device fleet status, compliance, and configuration.
Not all attributes are applicable to every platform. The availability of each attribute depends on the device type (Apple, Windows, or Android) and the data source (Agent or MDM).

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Available Attributes

The following attributes can be used to sort and filter your device fleet:
  • Device ID - Unique identifier for the device
  • Device Name - User-assigned or system-generated device name
  • Device Serial Number - Hardware serial number
  • Device Family - Device family. Values include Mac, iPhone, iPad, Apple TV, Vision, Android, and Windows
  • Model - Device model information
  • Model Identifier - Specific model identifier
  • Model Name - Human-readable model name
  • Manufacturer - Device manufacturer
  • Hardware UUID - Hardware UUID of the device
  • Host Name - Network hostname
  • Local Hostname - Local network hostname
  • Asset Tag - Organization-assigned asset tag
  • Bluetooth MAC Address - Bluetooth MAC address of the device
  • Ethernet MAC Address - Ethernet MAC address of the device
  • Wi-Fi MAC Address - Wi-Fi MAC address of the device
  • Local IP address - Local IP address of the device
  • Public IP Address - Public IP address of the device
  • OS Name - Operating system name (macOS, Windows, Android)
  • OS Version - Operating system version
  • OS Build - Operating system build number
  • OS Edition - Operating system edition
  • Display OS Version - User-visible OS version
  • Full Software Version - Full software version string
  • Supplemental Build Version - Additional build information
  • Supplemental OS Version Extra - Extra OS version details
  • Update Build Revision - Update build revision
  • API Level - Android API level
  • Beta Enrollment - Beta enrollment information for the device
  • Security Patch Level - Security patch level date
  • Agent Installed - Whether the Iru Agent is installed
  • Agent Version - Version of the installed Iru Agent
  • MDM Enabled - Whether MDM is enabled on the device
  • Status - Device status. Values include All Clear, No History, Warning, and Offline. Library Item failures are usually reflected as Error status on the Library Item and generate an alert; see our Global Alerts support article for details
  • Lost Mode Status - Lost Mode status. Values include Pending, Enabled, and Errored
  • Last Check-In - Most recent device check-in
  • Last Check-In Agent - Most recent agent check-in
  • Last Check-In MDM - Most recent MDM check-in
  • Device User - Primary user of the device
  • Device User Email - Email address of the device user
  • Device User ID - Unique identifier of the device user
  • First Enrollment Date - When the device was first enrolled
  • Last Enrollment Date - Most recent enrollment date
  • First Seen - When the device was first detected
  • Last Updated - When device information was last updated
  • Last Changed - When device configuration last changed
  • Last Collected - When device data was last collected
  • Device Capacity - Total storage capacity of the device
  • Available Device Capacity - Free storage capacity on the device
  • Available Device Capacity Percent - Free storage capacity as a percentage
  • Memory - Device memory
  • Number of Processors - Number of processors
  • Total Number of Cores - Total number of CPU cores
  • Processor Name - Processor name
  • Processor Speed - Processor speed
  • Battery Health - Current battery health status. Values include Non-genuine, Normal, Service recommended, Unknown, and Unsupported
  • Apple Silicon - Whether the device uses Apple Silicon (Apple devices only)
  • Cellular Technology - Cellular connectivity technology. Values include None, GSM, CDMA, and Both GSM and CDMA
  • Data Roaming - Data roaming status
  • Personal Hotspot - Personal hotspot capability
  • Blueprint Name - Assigned Blueprint name
  • Blueprint ID - Unique identifier of the assigned Blueprint
  • Tags - Custom tags assigned to the device
  • Shared iPad - Whether the device is a shared iPad (iOS only)

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Using Device Views

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Filtering Devices

1

Access device views

Navigate to the Devices section in the Iru web app to view your device fleet.
2

Apply filters

Use the filter options to narrow down your device list based on specific attributes like OS version, Blueprint, or user information.
3

Sort results

Click on column headers to sort devices by different attributes in ascending or descending order.
4

Save views

Save frequently used filter combinations as custom views for quick access.

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Platform-Specific Attributes

Apple devices provide the most comprehensive attribute set, including:
  • Apple Silicon - Identifies devices with Apple’s custom processors
  • Shared iPad - Identifies shared iPad configurations
  • Supplemental Build Version - Additional macOS/iOS build information
  • Battery Health - Battery health status, including values such as Normal, Service recommended, and Unsupported
  • Beta Enrollment - Beta enrollment information for the device
  • Bluetooth MAC Address, Ethernet MAC Address, and Wi-Fi MAC Address - Network interface addresses
  • Local IP address and Public IP Address - Network address information
  • Lost Mode Status - Lost Mode status, including Pending, Enabled, and Errored

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Best Practices

Regular Monitoring

Set up regular monitoring of device attributes to track fleet health and compliance status.

Custom Views

Create custom views for different teams or use cases to improve efficiency.

Alert Configuration

Configure alerts based on device attributes to stay informed about important changes.

Reporting

Use device attributes in reports to provide insights to stakeholders.

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Troubleshooting

Possible causes:
  • Device not enrolled
  • Agent not installed or not running
  • Device offline or not checking in
Solutions:
  • Verify device enrollment status
  • Check agent installation and connectivity
  • Ensure device is online and checking in regularly
Possible causes:
  • Stale data from previous check-in
  • Agent reporting issues
  • Platform-specific limitations
Solutions:
  • Force a device check-in to refresh data
  • Check agent logs for reporting issues
  • Review platform-specific documentation for limitations

Device Record Details

Review inventory and status fields on the Details tab of a device record

Device Check-in

Understand agent and MDM check-ins and how device information stays current