This guide applies to Mac computers
About Deleting User Accounts
Iru Endpoint provides administrators the ability to delete macOS user accounts using Apple’s MDM framework. This allows you to remove user accounts from enrolled Mac computers remotely and securely.How It Works
When you delete a user account through Iru Endpoint, the command is sent to the device using the MDM protocol. As long as the device is online, the account gets deleted near-instantly. You can monitor the progress of this command through the device’s activity section.Deleting a User Account
1
Access Device Actions
1
Navigate to Devices
Select Devices from the left-hand navigation bar
2
Select macOS device
Select a macOS device from your list of devices
3
Access Device Actions
Open the Device Action Menu (ellipsis) in the upper right of the device record.
4
Select Delete User Account
Select the Delete User Account option from the menu
2
Delete the User Account
1
Enter account name
Input the full Account Name of the user you want to delete
2
Confirm deletion
Select Delete User
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Device Record Details
Review inventory and status fields on the Details tab of a device record in Iru Endpoint for macOS, iOS, iPadOS, visionOS, Windows, and Android.
Set the Auto Admin Account Password
Set or change the auto admin account password on managed Mac computers from Iru Endpoint. Rotate the hidden administrator credentials remotely.
Lock a Device
Remotely lock a managed device from Iru Endpoint. Set a PIN or password and display a message on the lock screen on Mac computers, iPhone and iPad devices, Apple.
Erase an Apple Device
Send the Erase Device command from Iru Endpoint to macOS, iOS, iPadOS, tvOS, and visionOS devices, and use Return to Service to re-enroll eligible devices.