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This guide applies to Apple devices

What is a Device Enrollment Profile?

Iru Endpoint links a specific profile to devices within your Apple Business Manager account via Apple’s Device Assignment Services API to enable Automated Device Enrollment. Once Iru Endpoint assigns a profile, the device is ready for streamlined, automatic setup.

Device Enrollment Profile Statuses

StatusMeaning
PendingThe Device Enrollment profile will be assigned shortly; please refresh the page in a moment.
AssignedThe Device Enrollment profile for the current Blueprint has been assigned.
PushedThe Device Enrollment profile was pushed to the device during the enrollment, and the device is currently enrolled.
FailedThe Device Enrollment profile has failed to assign; please contact Kandji Support.

Check Device Enrollment Status

Before attempting to enroll a device through Automated Device Enrollment, check the status in the Automated Device Enrollment section in your Iru Endpoint web app.
1

Navigate to Enrollment

Click Enrollment in the left-hand navigation.
2

Select Automated Device Enrollment

If not already selected, choose Automated Device Enrollment.
3

Filter Device Status

In the upper right-hand corner, select Awaiting Enrollment or All.
4

Review Profile Status

The Profile column shows the status of the Automated Device Enrollment profile assigned to the device.
5

Check Assignment Date

The Assigned to Iru Endpoint column displays the date and time when the enrollment status was set.
The Awaiting Enrollment status means that a device is not currently enrolled with Iru Endpoint, but is ready to be enrolled through Automated Device Enrollment.

Last Fetch

The Last Fetch date and time shown above the Profile column is the last time Iru Endpoint received updated Automated Device Enrollment information from Apple Business Manager or Apple School Manager.

Timing Considerations

When Apple devices connect to the internet during Setup Assistant, they contact Apple to determine if they have a Device Enrollment profile pending. If the device does not have a profile pending at that time, it can be set up as if it were a consumer Apple device. Before connecting your devices to the internet during Setup Assistant, ensure that: If the above conditions aren’t met, the device(s) in question may fail to enroll into Iru Endpoint via Automated Device Enrollment.