This guide applies to iOS devices and iPadOS devices
About Device Management Migration
Iru Endpoint supports Apple’s device management migration feature introduced with iOS 26 and iPadOS 26. This feature lets you migrate devices enrolled through Automated Device Enrollment (ADE) from one device management service to another without requiring a factory restore. Instead, the end user restarts the device to complete the migration. Activation Lock can also transfer during the migration. Iru Endpoint stores new bypass codes.How It Works
The migration process starts in Apple Business or Apple School Manager, where you assign a device to a different device management server and set a migration deadline. This deadline determines when the device must complete migration to the new device management service. You can identify migrating devices in Iru Endpoint. Go to Enrollment > Automated Device Enrollment, then add the optional Migration Deadline column to the table. A device with a migration deadline is migrating from another device management service.Activation Lock Preservation
If you want to preserve Activation Lock post-migration, ensure your device has an Automated Device Enrollment Library Item in its Blueprint with Activation Lock enabled. We recommend matching the Activation Lock type (user-based vs. device-based) with your original device management service so Activation Lock stays in place after the device moves to Iru Endpoint. For more information, see Configuring Apple Enrollment.App Preservation
Iru Endpoint supports app preservation with device management migration for iPhone and iPad devices running iOS 26 or later or iPadOS 26 or later. Apps that are installed on the migrating device and present in its new Iru Blueprint remain installed and configured after migration. Users do not need to download business-critical managed apps again, which saves time and prevents configuration issues. While apps are being preserved, the device can be held in Setup Assistant. If the device stays on Configuring longer than expected, you can release the hold manually from the device record.Setting Up Device Management Migration
1
Assign Device in Apple Business or Apple School Manager
Sign in to Apple Business or Apple School Manager and select the Assign Device Management option from the device information page.
2
Set Migration Deadline
Select Add Deadline to configure the date and time the device will be forced to migrate.
3
View Migration Deadline in Iru Endpoint
Once a deadline has been added, this date and time displays in Iru Endpoint under a new optional Migration deadline column on the Enrollment > Automated Device Enrollment page.
4
Configure Automated Device Enrollment Library Item
An Automated Device Enrollment Library Item is optional. It’s only needed if you want to preserve Activation Lock or managed apps post-migration.
5
Enable App Preservation (optional)
If you want to preserve managed apps during migration, enable Preserve managed apps during migration in the Automated Device Enrollment Library Item. Any apps installed on a migrating device that are also present in the device’s new Iru Blueprint will be preserved.
6
Add Apps to Enrollment Blueprint
Add any App Store apps and in-house apps you want to preserve to the enrollment Blueprint. If these apps use managed app configuration, apply the proper configuration. While preserved apps remain configured post-migration, applying consistent configuration prevents improper overwrites during future device syncs.
User Experience
Shortly after the deadline is set, the device receives a push notification alerting the user to the upcoming migration deadline with a prompt to complete the migration early. The notification appears on the Lock Screen, Home Screen, and in Settings. Users can start the migration immediately or defer it until the deadline.1
Receive Migration Notification
The device receives a push notification alerting the user to the upcoming migration deadline. The notification appears on the Lock Screen, Home Screen, and in Settings.
2
Start Migration
Users can start the migration immediately or defer it until the deadline. If deferred, the notification persists in the Settings app. Once the migration deadline has been reached, the end user can’t defer this notification and the device will force migration.
3
Restart Device
After starting the migration, the user is prompted to restart the device to complete the migration process.
4
Complete Migration
After the user performs the restart, they’re guided through a setup assistant to complete the device management migration.