When you lock a device, Iru Endpoint sends an MDM command to the device to immediately secure it. The device will require a passcode to unlock, and you can optionally display a custom message on the lock screen.
For macOS devices, the device will be locked with an EFI/Find My PIN code. Some conditionals, whose behavior is unique to the hardware and macOS version, are outlined below. Once the device receives the command, a 6-digit pin will automatically be generated and available on the device record.Mac computers with Apple silicon running macOS 11.5 or earlier.
Lock device PINs aren’t supported on Mac computers with Apple silicon before macOS 11.5
The device will restart to recoveryOS, where an admin must authenticate, and activation will be required
Mac computers with Apple silicon running macOS 11.5 or later.
The device will restart and be locked with a randomly generated PIN once the device receives the command
Mac computers with Intel running any supported macOS version.
The device will restart and be locked with a randomly generated PIN once the device receives the command
For iOS, iPadOS, and visionOS devices, once the command is received, the screen will automatically be locked, and you can optionally specify a lock message. The device will be locked with the existing passcode.
For Android company-owned work profile devices, the lock command will immediately lock the device. The device will be locked with the existing device passcode or work profile passcode, depending on the device configuration.