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This guide applies to Mac computers
This MDM command requires supervision.

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About Auto Admin Account Password

You can change the Auto Admin account password remotely on supervised Mac computers as long as the device is powered on and connected to the network. The Auto Admin account is the MDM-configured administrator that can be optionally created during the Automated Device Enrollment process.

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How It Works

When you set the Auto Admin account password through Iru Endpoint, the command is sent to the device using the MDM protocol. The password gets updated on the device, allowing you to maintain access to the administrative account. This account can be configured in Iru Endpoint inside an Automated Device Enrollment Library item.
If the device is at the FileVault authentication window, the command will not be received. Additionally, the Set Auto Admin Password MDM command will not update the Auto Admin User’s SecureToken (FileVault) password.

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Setting the Auto Admin Account Password

You can issue this command from the Device Action Menu (ellipsis) in the upper right of the device record. You’ll only see the command if it’s applicable for the device based on its enrollment status.
1

Access Device Actions

1

Select supervised device

Select a supervised macOS device from the devices page
2

Access device action menu

Open the Device Action Menu (ellipsis) in the upper right of the device record.
3

Open more options

Select the more (…) button
4

Select Set Auto Admin Password

Select Set Auto Admin Password
2

Set the Password

1

Enter new password

Enter the new password twice in the modal
2

Confirm password change

Select Set Auto Admin Password
You can check the status of the command in the device activity section.

Delete a User Account

Remotely delete a local user account from a managed Mac computer using Iru Endpoint. Remove user data and free up disk space on macOS devices.

Reset a macOS User Password

Reset a local macOS user password remotely from the Iru Endpoint web app. Generate a temporary password and require a change at next login.

Lock a Device

Remotely lock a managed device from Iru Endpoint. Set a PIN or password and display a message on the lock screen on Mac computers, iPhone and iPad devices, Apple.

Erase an Apple Device

Send the Erase Device command from Iru Endpoint to macOS, iOS, iPadOS, tvOS, and visionOS devices, and use Return to Service to re-enroll eligible devices.