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This guide applies to Mac computers and Windows devices
On macOS, if the app is open when an Auto App update is available, the user sees a notification that an update is available and is prompted to close the application so the update can install. On Windows, Iru Agent installs a required Auto App update without extra steps when no configured blocking processes are running. Pending Auto App and Windows Custom App updates also appear in the Iru system tray Updates list—see App updates in the Iru system tray in User Experience with Windows Apps. If an install or update you start from the tray waits on a running app, you may see the close-app flow described there.

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How Auto App Updates Work

Auto App updates are managed automatically by the Iru Agent running on each device. The update process varies depending on whether the application is currently running and which platform the device is using.

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Silent Updates

When an Auto App update is available and the application is not currently running, Iru Agent will:
  • Download the update in the background
  • Install the update silently without user interaction
  • Complete the update process automatically

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User-Initiated Updates

When an Auto App update is available and the application is currently running, users will see a notification indicating that an update is available. The system will prompt the user to close the application to allow the update. Once the app is closed, the update installs automatically and users receive confirmation when the update is complete.

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Self Service Updates

Users can also manually check for and install Auto App updates through Iru Self Service. Open Iru Self Service and look for available app updates in the main list of available apps. Click Update to install available updates. For more information about Self Service, see Self Service Overview.

User Experience with Windows Apps

The Iru system tray Updates list, close-app prompts, and enforcement countdowns on Windows

Self Service for macOS

User guide for accessing and using Self Service application on macOS devices

Self Service for iOS, iPadOS, and visionOS

Access and use Self Service on iOS, iPadOS, and visionOS