Trust Center Overview

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About Iru Trust Center

Iru Trust Center is a secure and branded portal that allows organizations to share their security posture, compliance certifications, and key documents with customers, auditors, and partners from one controlled location. The Trust Center replaces one-off email requests with a self-service experience that builds confidence, supports sales, and protects sensitive materials.

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How It Works

Iru Trust Center works as an add-on to Iru Compliance but can also be purchased as a standalone product. Organizations without the full compliance suite can still use the Trust Center to centralize how they communicate trust and security information while maintaining full control of access. The platform provides a professional, branded portal where external stakeholders can request access, sign NDAs when required, and download approved compliance materials at their convenience.

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Trust Center Benefits

• Build trust with transparency: Present your compliance and security posture through a professional, branded portal
• Reduce repetitive requests: Eliminate manual questionnaire cycles and one-off document sharing
• Control sensitive data access: Approve requests, enforce NDAs, and revoke access anytime
• Accelerate sales and audits: Simplify customer due diligence and remove security review delays
• Operate independently or with Compliance: Use standalone or integrate seamlessly with Iru Compliance artifacts

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Trust Center Capabilities

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Accounts Management

Manage who can view and download your published compliance documents.

• Review Access Requests and approve or reject them
• View and manage Approved Accounts with granted access
• Review and verify signed NDAs before approval
• Revoke or delete access instantly

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Editor

Customize and brand your public Trust Center to reflect your organization’s identity.

• Upload your logo, company description, contact email, and privacy policy URL
• Set a custom domain (e.g., trust.yourdomain.com) with CNAME verification
• Manage and publish certifications (SOC 2, ISO 27001, GDPR, etc.) or custom attestations
• Select and manage artifacts that will appear on your public Trust Center page
• Enable NDA protection so users must sign before viewing restricted materials

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Artifacts Integration

Publish approved compliance documents, reports, or policies directly to your Trust Center.

• Upload or select existing artifacts from the Artifacts module
• From the artifact’s detail drawer, toggle “Show in Trust Center”
• Manage all published documents through the Editor tab for visibility and NDA settings

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Answers

Create and manage a repository of pre-approved responses for security and compliance questionnaires.

• Add entries individually or upload in bulk via CSV
• Include questions, answers, comments, categories, owners, and support links
• Toggle Show in Trust Center to make answers publicly visible
• Feed responses into Iru AI for automatic questionnaire completion

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Questionnaires

Upload questionnaires from customers or vendors and let Iru AI automatically generate answers using your Answers library and Trust Center artifacts.

• Accepts CSV, XLSX, DOCX, and PDF formats
• Displays each questionnaire’s progress and status
• Review, edit, approve, or mark questions as non-applicable
• Download or email the completed questionnaire to customers once approved

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Public Trust Center Portal

A fully branded, secure webpage where approved users can view and download published compliance information.

• Public visitors can request access to restricted materials
• Approved users see certifications, artifacts, and published answers
• Access is gated behind NDA enforcement when enabled
• Supports a dual-domain experience: default Iru subdomain and optional custom URL

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Core Concepts

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Trust Center

A branded portal for publishing and sharing compliance information securely with external stakeholders.

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Accounts

The list of users or organizations that have requested or been granted access to the Trust Center.

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Access Requests

Pending access requests that must be reviewed before approval.

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Editor

The configuration section used for branding, domain setup, and publication of documents and certifications.

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Artifacts

Compliance evidence, reports, or policies published from Iru Compliance or uploaded directly.

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Answers

Pre-approved responses for recurring compliance or security questions.

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Questionnaires

Uploaded security or compliance assessments that Iru AI can automatically populate with answers and evidence.

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NDA Protection

A feature that enforces signing an NDA before access to sensitive materials is granted.

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Quick Start Guide

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Set Up Your Trust Center

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Publish Your First Artifacts

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Set Up Answers Library

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Next Steps

Once you’ve completed the quick start guide, explore these detailed guides:

• Trust Center Setup - Learn how to configure branding, domains, and NDA protection
• Trust Center Accounts Management - Master access request management and account approval
• Trust Center Answers & Questionnaires - Understand AI-powered questionnaire processing
• Trust Center Public Portal - Learn about the external user experience