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This guide applies to all device platforms

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About Device Views

The Device Views in Iru provide comprehensive filtering and sorting capabilities to help you manage your device fleet across Apple, Windows, and Android platforms. You can use various attributes to organize, search, and analyze your devices effectively.

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How It Works

Device Views collect and display information from multiple sources including the Kandji Agent, MDM profiles, and platform-specific APIs. This data is continuously updated through device check-ins and provides real-time insights into your device fleet status, compliance, and configuration.
Not all attributes are applicable to every platform. The availability of each attribute depends on the device type (Apple, Windows, or Android) and the data source (Agent or MDM).

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Available Attributes

The following attributes can be used to sort and filter your device fleet:

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Device Information

  • Device ID - Unique identifier for the device
  • Device Name - User-assigned or system-generated device name
  • Device Serial Number - Hardware serial number
  • Model - Device model information
  • Model Identifier - Specific model identifier
  • Model Name - Human-readable model name
  • Host Name - Network hostname
  • Local Hostname - Local network hostname
  • Asset Tag - Organization-assigned asset tag

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Operating System

  • OS Name - Operating system name (macOS, Windows, Android)
  • OS Version - Operating system version
  • OS Build - Operating system build number
  • Display OS Version - User-visible OS version
  • Supplemental Build Version - Additional build information
  • Supplemental OS Version Extra - Extra OS version details

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Device Status

  • Agent Installed - Whether the Kandji Agent is installed
  • Agent Version - Version of the installed Kandji Agent
  • MDM Enabled - Whether MDM is enabled on the device
  • Alert Status - Current alert status
  • Lost Mode Status - Whether Lost Mode is active
  • Last Check-In - Most recent device check-in
  • Last Check-In Agent - Most recent agent check-in
  • Last Check-In MDM - Most recent MDM check-in

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User Information

  • Device User - Primary user of the device
  • Device User Email - Email address of the device user

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Enrollment Information

  • First Enrollment Date - When the device was first enrolled
  • Last Enrollment Date - Most recent enrollment date
  • First Seen - When the device was first detected
  • Last Updated - When device information was last updated
  • Last Changed - When device configuration last changed
  • Last Collected - When device data was last collected

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Hardware Information

  • Device Capacity - Storage capacity of the device
  • Battery Health - Current battery health status
  • Apple Silicon - Whether device uses Apple Silicon (Apple devices only)
  • Cellular Technology - Cellular connectivity technology
  • Data Roaming - Data roaming status
  • Personal Hotspot - Personal hotspot capability

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Management Information

  • Blueprint Name - Assigned Blueprint name
  • Tags - Custom tags assigned to the device
  • Shared iPad - Whether device is a shared iPad (iOS only)

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Using Device Views

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Filtering Devices

1

Access device views

Navigate to the Devices section in the Iru web app to view your device fleet.
2

Apply filters

Use the filter options to narrow down your device list based on specific attributes like OS version, Blueprint, or user information.
3

Sort results

Click on column headers to sort devices by different attributes in ascending or descending order.
4

Save views

Save frequently used filter combinations as custom views for quick access.

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Platform-Specific Attributes

  • Apple Devices
  • Windows Devices
  • Android Devices
Apple devices provide the most comprehensive attribute set, including:
  • Apple Silicon - Identifies devices with Apple’s custom processors
  • Shared iPad - Identifies shared iPad configurations
  • Supplemental Build Version - Additional macOS/iOS build information
  • Battery Health - Detailed battery status information

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Best Practices

Regular Monitoring

Set up regular monitoring of device attributes to track fleet health and compliance status.

Custom Views

Create custom views for different teams or use cases to improve efficiency.

Alert Configuration

Configure alerts based on device attributes to stay informed about important changes.

Reporting

Use device attributes in reports to provide insights to stakeholders.

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Troubleshooting

Possible causes:
  • Device not enrolled
  • Agent not installed or not running
  • Device offline or not checking in
Solutions:
  • Verify device enrollment status
  • Check agent installation and connectivity
  • Ensure device is online and checking in regularly
Possible causes:
  • Stale data from previous check-in
  • Agent reporting issues
  • Platform-specific limitations
Solutions:
  • Force a device check-in to refresh data
  • Check agent logs for reporting issues
  • Review platform-specific documentation for limitations