Skip to main content
This guide applies to Mac computers

​
About Passport

Passport lets you sign in to your Mac with the same email and password you use for work or school. You don’t need a separate password just for your computer.

​
How It Works

When you reach the login screen, you enter your work or school email and password. Passport checks them with your organization’s sign-in system and then logs you into your Mac.

​
Logging in with Mac Login

With Mac Login, you see the standard Mac login screen with username and password fields. If you see your organization’s sign-in page (for example, Okta or another provider) in the login window instead, skip to the next section.
1

Enter your credentials

At the login screen, enter your full work or school email address in the username field and your work or school password in the password field.
2

Sign in

After you sign in successfully, you’ll be logged into your Mac.

​
Logging in with Web Login

With Web Login, your organization’s sign-in page (for example, Okta or another provider) appears inside the login window. You may see that provider’s branding and an extra verification step before you sign in.
1

Complete sign-in on the page

Sign in using your work or school credentials. If your organization uses an extra verification step, complete that when prompted.
2

Enter password again if prompted

You may be asked for your work or school password one more time after verification.
3

Finish

After you complete sign-in, you’ll be logged into your Mac.

​
Signing in with only your Mac account (Local Login)

If your IT team has allowed it, you can sign in using only your Mac account instead of your work or school account.
1

Click Profile icon

Click the Profile icon at the top right of the login window.
2

Switch to Local Login

Click Switch to Local Login.
3

Enter Mac account name and password

Enter the username and password for your Mac account, then press Enter.
4

Switch back to Web Login

To sign in with your work or school account again, click the Web Login icon.
5

Confirm Web Login switch

Click Switch to Web Login.

​
Linking Accounts

The first time you sign in, you may see an option to link your work or school account with an existing account on this Mac. Linking keeps all of your files and settings. After that, you’ll sign in with your work or school email and password instead of a separate Mac password.
1

Select link option

Select Link my existing account.
Account Setup dialog showing Link my existing account and Create a new account options at the Passport login window
2

Continue

Click Continue.
3

Select Mac account

From the drop-down menu, select the Mac account you want to link to your work or school sign-in.
4

Enter Mac account password

Enter the password for that Mac account.
Link Account dialog with local account dropdown and password field, and Back and Continue buttons
5

Continue with linking

Click Continue.
6

Confirm and complete account linking

A confirmation dialog appears. Click Link this account to confirm. This action cannot be undone.
Confirmation dialog: Are you sure you want to link the user with your identity provider login, with Link this account and Cancel buttons

​
Changing keyboard language at the login screen

You can choose a different keyboard language on the login screen. This is helpful if you use a non-US keyboard. Your choice is saved and will still be there after you restart your Mac.
1

Click Keyboard icon

In the upper-right corner of the login window, click the Keyboard icon.
2

Select language

Choose the language you want for the keyboard.

​
Resetting or changing your password

If you don’t see the option to reset your password when you follow the steps below, ask your IT or support team to turn on that option for you.

​
Reset password from the menu bar (while logged in)

You can open your organization’s password reset page from the Iru Endpoint menu so you can change your work or school password.
1

Click the menu bar icon

Click the Iru Endpoint menu in the menu bar at the top of the screen.
2

Select Reset Password

Click the gear icon, then choose Reset Password.
3

Follow the reset steps

A browser window opens with your organization’s password reset page. Follow the steps there to set a new work or school password.

​
Reset password at the login screen

If you’re at the login screen and enter the wrong password three times, a link to reset your password may appear (if your organization has set this up).
1

Enter wrong password three times

At the login screen, enter your work or school password incorrectly three times.
2

Look for the reset link

If your organization offers password reset at the login screen, a link to reset your password appears.
3

Follow the reset steps

Click the link and follow the steps to set a new work or school password.

​
When Passport asks you to update your Mac password

Passport can check from time to time that your Mac password matches your work or school password. If you changed your work or school password, Passport may prompt you to update your Mac password so they stay in sync. In some setups, Passport only does this check when you sign in; in others, it may check every few minutes while you’re logged in.