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Documentation Index

Fetch the complete documentation index at: https://docs.iru.com/llms.txt

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The Flush Action works for all device types
When a Library Item installation fails, the next behavior depends on that Library Item’s configuration. Some Library Items retry automatically, while others stop and require manual action. A failed run is shown as Error status for that Library Item on the device, and Error status generates an alert; see our Global Alerts support article for details.
There are several reasons a Library Item installation could fail. Use Flush after you’ve identified and resolved the cause of the failure, and when the item is no longer retrying automatically. For retry behavior, refer to the documentation for the specific Library Item.
This is designed to avoid endless attempts at downloading and installing profiles on all devices. Before attempting to deploy the Library Item again, you will need to identify the cause for the error received and rectify the issue. Once you are ready for another attempt, perform the Flushing Action for the Library Item on the device. Once the previous error is “flushed,” Iru will attempt the installation again.

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Flushing an Install Attempt

1

Navigate to Library

Navigate to Library in the left-hand navigation bar.
2

Select Library Item

Select the Library Item in question.
3

Access Status tab

Click on the Status tab to see a list of all devices the Library Item is assigned to.
4

Flush failed installation

Click the Flush button on the right of the device(s) you wish to re-attempt the install.
Library Item Status tab showing list of devices with Flush button to re-attempt failed installation