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About Shared iPad

Shared iPad allows for a multi-user experience for iPad. This feature allows you to easily share and continue your work on multiple devices (such as in a healthcare setting where a device may be shared from one shift to the next).

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How It Works

Each user signs in with their own Managed Apple ID from Apple Business Manager or Apple School Manager, allowing them a personalized session with all of their data at their fingertips. Shared iPad creates individual user spaces that are securely isolated, enabling multiple users to access the same device while maintaining their personal data and settings. Click here to learn more about preparing your devices for Shared iPad.

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Prerequisites

  • iPad Devices: Ensure you have compatible iPad devices for Shared iPad configuration
  • Managed Apple IDs: Users must have Managed Apple IDs from Apple Business Manager or Apple School Manager
  • Device Erasure: iPad devices will need to be erased and re-enrolled in order to be configured as a Shared iPad
  • Apple Business Manager: Ensure your organization has access to Apple Business Manager or Apple School Manager
  • Network Connectivity: Devices must have internet connectivity for user authentication and data synchronization

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Shared iPad Considerations

  • Self Service Compatibility: The Self Service app is not compatible with Shared iPad
  • Device Requirements: iPad devices will need to be erased and re-enrolled in order to be configured as a Shared iPad
  • User Management: Plan for user account management and data storage requirements
  • Session Management: Understand guest session limitations and timeout configurations
  • Storage Planning: Consider storage allocation for multiple user profiles

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Configuring Shared iPad Options

Learn about the Shared iPad configuration options available within the Automated Device Enrollment library item.
1

Specify User Configuration

Specify the User configuration for Shared iPad. Shared iPad has multiple user configuration options available, each with its own advantages. Click here for additional details on user space considerations when deploying Shared iPad.
2

Configure Maximum Resident Users

Maximum resident users allow you to specify the maximum number of users stored locally on a Shared iPad.
3

Set User Quota Size

User quota size can be used to specify the maximum storage allocation for each user on Shared iPad. Apple recommends setting the storage allocation as low as possible to enable the maximum number of users to be stored locally.
4

Configure Guest Sessions

Only allow guest user sessions on Shared iPad. Users will not be able to sign in with a Managed Apple ID.When this user configuration option is selected, Guest session timeout will be the only additional option available.
Screenshot needed: Shared iPad configuration screen showing guest session timeout options when “Only allow guest user sessions” is selected

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Additional Configuration Options

1

Configure Guest Session Timeout

Guest session timeout: Specify the number of minutes of inactivity at which a guest user session will be automatically logged out.
2

Set Passcode Lock Grace Period

Passcode lock grace period: Specify the number of minutes after locking the screen before users are required to re-enter their Shared iPad passcode.Shared iPad does not support the passcode profile, which is why the Passcode lock grace period exists within the Shared iPad configuration options.Not available when the Only allow guest user session user configuration is selected.
3

Configure Automatic User Logout

Automatic user logout: Specify the number of minutes of inactivity at which a guest user session will be automatically logged out.Not available when the Only allow guest user session user configuration is selected.
Screenshot needed: Shared iPad configuration screen showing automatic user logout options and settings

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Additional Questions About Shared iPad

If you have questions regarding your particular use case and how your Shared iPad deployment should be configured for use with Iru Endpoint, please reach out to Iru Endpoint Support.

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Considerations

  • User Experience: Plan for user onboarding and training on Shared iPad functionality
  • Data Management: Understand how user data is stored and managed across sessions
  • Security: Configure appropriate security settings for multi-user environments
  • Storage Planning: Allocate sufficient storage for multiple user profiles
  • Session Management: Configure appropriate timeout settings for your use case
  • Guest Access: Plan for guest user access and session limitations
  • Device Lifecycle: Consider device management and user profile cleanup
  • Network Requirements: Ensure reliable network connectivity for user authentication
  • Apple Business Manager: Maintain proper Apple Business Manager configuration
  • User Training: Provide training on Shared iPad features and limitations
  • Backup Strategy: Plan for data backup and recovery procedures
  • Support: Contact Iru Endpoint Support for assistance with complex Shared iPad scenarios
  • Testing: Test Shared iPad configuration in a controlled environment
  • Documentation: Keep records of Shared iPad configuration and user management procedures
  • Monitoring: Regularly monitor Shared iPad usage and performance