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About Microsoft Teams Integration

Microsoft Teams Integration in Iru Endpoint allows you to receive Kandji Agent and system notifications directly in Microsoft Teams channels, providing centralized monitoring and alerting for your device management operations.

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How It Works

Integrate Microsoft Teams with Iru Endpoint to receive Kandji Agent and Iru Endpoint System notifications inside public and private Teams channels. For more information on alerts, see our Global Alerts support article.

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Creating a New Teams Integration

The administrative account used to authenticate with Microsoft should either be an owner or member of all Teams and Channels that will be added to the Teams integration and must have a valid Office 365 license assigned.
1

Open Integrations

Click your name at the bottom of the left navigation, then select Integrations. Click Discover integrations.
2

Add Microsoft Teams Integration

Under the Communication section, find Microsoft Teams and click Add and configure.
3

Start Setup

In the Welcome to Teams modal, click Get started.
4

Sign in with Microsoft

In the Sign in with Microsoft Teams modal, click Sign in with Microsoft.
5

Approve Permissions

In the web browser, enter Microsoft admin credentials and click yes to approve the application permissions.
6

Choose Setup Option

Once the connection is established, you will be redirected back to the Teams integration, where you can Create event notifications or choose to set up event notifications later. If you choose to Set this up later, you will be taken back to the Teams integration details page.
7

Select Team and Channels

In the Team & channels modal, select a Team and specify one or more channels where notifications should be sent and click Next.
8

Configure Event Triggers

In the Set up event notifications modal, toggle the events that should trigger a notification and click Next. Event triggers can be edited later from the Teams integration details page.
9

Name Event Notification

In the Event notification details modal, enter a name to describe the event notification and click Next.
10

Test Notification

In the Test notification modal, you can choose to Send a test notification or click Done to complete the setup. The test message should be delivered to the Teams channel(s) selected earlier.
11

View Integration Details

Once back at the Teams integration details page, you can see the new notification you created along with the Team, selected Channels, and the number of Event triggers chosen.

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Adding Additional Teams Event Notifications

Once the initial integration setup is complete, additional notifications can be added from the Microsoft Teams integration overview page.
1

Access Integration Details

From the Microsoft Teams integration details page, click Add event notification.
2

Configure New Notification

Once the Add event notification drawer appears, select a Team and Channel, give the notification a name, select desired Triggers for the new notification, and click Done. The Team must be selected before the related Channels will be available as a selection.

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Editing a Notification

1

Access Notification Menu

To edit a Teams notification, select the contextual menu (…) to the right of the notification and click Edit event notification.
2

Edit Notification

From there, the notification drawer will appear, where you can make changes to the notification. Make sure to click Done to save your edits.

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Deleting an Integration or Notification

Deletion is permanent and is not reversible.

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Deleting Entire Integration

1

Access Integration Menu

Select the contextual menu (…) in the upper right-hand corner to delete the entire Teams integration and click Delete integration.
2

Confirm Deletion

From there, a confirmation modal will appear, displaying what will be removed once the Delete button is clicked.

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Deleting Individual Notification

1

Access Notification Menu

To delete an individual notification, select the contextual menu (…) to the right of the notification and click Delete event notification.
2

Confirm Deletion

A confirmation modal will appear, asking you to confirm the action by clicking the Delete button.

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Considerations

Administrative Requirements: The administrative account used to authenticate with Microsoft must be an owner or member of all Teams and Channels that will be added to the integration and must have a valid Office 365 license assigned. Channel Access: To send notifications to private Teams channels, ensure the Iru Endpoint bot has been added to those channels with appropriate permissions. Event Triggers: Event triggers can be edited after initial setup from the Teams integration details page. You can modify which events trigger notifications without recreating the integration. Deletion Warning: Deletion of integrations or notifications is permanent and cannot be reversed. Ensure you have backups of any important notification configurations before deletion. Testing: Always use the test notification feature to verify that notifications are being delivered to the correct Teams channels before relying on the integration for production monitoring.