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Documentation Index

Fetch the complete documentation index at: https://docs.iru.com/llms.txt

Use this file to discover all available pages before exploring further.

This article covers the user experience on macOS, Windows, and Android devices
This article describes what end users see when an application is blocked by Iru Endpoint on macOS, Windows, or Android devices.
If you reached this page through a notification, it is because your organization blocked the app you attempted to open. Contact your Iru Endpoint Administrator or IT department for more details. Depending on how the block is configured, the notification window may vary in content.

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Platform-Specific Experiences

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Application Blocking Experience

1

User Attempts to Open App

A user attempts to open an application that is blocked.
2

Application Closes

The application is immediately closed.
3

Block Dialog Appears

Iru Endpoint displays a block dialog with:
  • The configured Message
  • Optionally, a Button Title (e.g. Learn More)
  • Optionally, the Button URL, which opens in the user’s default browser if clicked
4

User Clicks Button

If the user clicks the Learn More (or equivalent) button, the browser opens to the URL configured in the Library Item.
If no button title or URL is configured, the button will not appear in the dialog.

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Example Block Dialog

The macOS block dialog provides clear messaging to users about why an application has been blocked and includes options for additional information if configured by the administrator.

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Configuration Options

You can configure application blocking through the App Blocking Library Item with the following options:
  • Blocked Applications: Specify which applications to block
  • Custom Messages: Configure user-facing messages (macOS only)
  • Button Configuration: Add custom buttons with URLs (macOS only)
  • Enforcement Level: Choose between different blocking methods

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Best Practices

1

Test blocking policies

Before deploying application blocking policies to production devices, test them on designated test devices to ensure they work as expected.
2

Communicate with users

Inform users about application blocking policies through your organization’s communication channels to set proper expectations.
3

Provide alternatives

When blocking applications, consider providing approved alternatives or explaining why certain applications are restricted.
4

Monitor and adjust

Regularly review blocked applications and user feedback to ensure policies remain appropriate and effective.