> ## Documentation Index
> Fetch the complete documentation index at: https://docs.iru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Experience with Automatic Windows Enrollment

> Walk through automatic Windows enrollment. See what users do during Windows Autopilot setup, and when they add a work or school account from Settings or Microsoft Edge.

<Callout icon="microsoft" color="#B84A7A" iconType="regular">This guide applies to Windows computers</Callout>

This guide walks you through enrolling your Windows computer without an Enrollment Portal link or Enrollment code. Your IT team uses one of two paths:

* **Windows Autopilot**: enrollment happens during first-time Windows setup.
* **Settings or Microsoft Edge**: you add a work or school account on a computer that is already set up.

Windows management uses Microsoft's MDM framework combined with the Iru Agent for app management and inventory. If your IT team gave you an **Enrollment Portal link** and **Enrollment code**, use [User Experience with Manual Windows Enrollment](/en/endpoint/enrollment/windows/user-experience-with-windows-enrollment) instead.

## What to Expect

When you enroll your Windows computer, it connects to your organization's management system through Microsoft's MDM framework. The Iru Agent is installed to handle application management. This allows your IT team to:

* Deploy, upgrade, and uninstall company applications and software
* Apply security policies and settings
* Configure network access (Wi-Fi, VPN)
* Monitor device compliance and gather application inventory

Enrollment does not change your personal files. After the computer is enrolled, your IT team can [erase it remotely](/en/endpoint/devices/device-actions/erase-a-windows-computer). A remote erase removes all user data and apps.

## Prerequisites

Before you start, make sure you have:

* The **work or school account** your IT team told you to use
* **Local administrator rights** on the computer, if you enroll from **Settings** or **Microsoft Edge**

<Note>
  You need local administrator rights to enroll from **Settings** or **Microsoft Edge**. If you don't have these rights, contact your IT team.
</Note>

## Enroll during Windows setup

Use this path when the computer is new or has just been reset, and your IT team set it up with Windows Autopilot.

<Steps>
  <Step title="Start Windows setup">
    Turn on the computer and follow the on-screen Windows setup until you are asked to sign in.
  </Step>

  <Step title="Sign in with your work or school account">
    Sign in with the work or school account your IT team gave you. Use the same email and password you use for work.
  </Step>

  <Step title="Accept the Terms of Use">
    If the Iru Terms of Use appears, select **Accept and Continue**.
  </Step>

  <Step title="Wait for setup to finish">
    Windows finishes setup and enrolls the computer. You do not enter an Enrollment code.
  </Step>
</Steps>

If setup never asks you to sign in with a work or school account, contact your IT team. They may ask you to enroll from **Settings** or **Microsoft Edge** instead.

## Enroll from Settings

Use this path when the computer is already set up and your IT team asked you to add a work or school account from Settings.

<Steps>
  <Step title="Open Access work or school">
    Open **Settings**, then select **Accounts** > **Access work or school**.
  </Step>

  <Step title="Connect a work or school account">
    Next to **Add a work or school account**, select **Connect**.
  </Step>

  <Step title="Sign in">
    Sign in with the work or school account your IT team gave you.
  </Step>

  <Step title="Accept the Terms of Use">
    When the Iru Terms of Use appears, select **Accept and Continue**.
  </Step>

  <Step title="Wait for registration">
    Windows shows **Registering your device...** When registration finishes, the computer is enrolled.
  </Step>
</Steps>

## Enroll from Microsoft Edge

Use this path when the computer is already set up and your IT team asked you to sign in from Microsoft Edge.

<Steps>
  <Step title="Open the profile menu">
    In Microsoft Edge, select the profile icon.
  </Step>

  <Step title="Sign in with Microsoft">
    Select **Sign in with Microsoft**.
  </Step>

  <Step title="Sign in with a work or school account">
    Sign in with the work or school account your IT team gave you.
  </Step>

  <Step title="Sign in on this device">
    On **Sign in to all apps and websites on this device**, select **Yes**.
  </Step>

  <Step title="Allow the organization to manage the device">
    On **Allow your organization to manage your device**, select **Yes**.
  </Step>

  <Step title="Accept the Terms of Use">
    When the Iru Terms of Use appears, select **Accept and Continue**.
  </Step>

  <Step title="Wait for registration">
    Windows shows **Registering your device...** When registration finishes, the computer is enrolled.
  </Step>
</Steps>

## After Enrollment

Once enrollment is complete:

* **Company applications** begin installing via the Iru Agent (about every 15 minutes for ongoing app work)
* **Security policies** and **network settings** (Wi-Fi, VPN) are applied through Microsoft's MDM framework. New admin settings generally apply within a couple of minutes; local changes are corrected about every 24 hours

<Note>
  It may take several minutes for all company applications and settings to appear on your device. If something doesn't appear immediately, wait a few more minutes and check again.
</Note>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Can't sign in with a work or school account">
    **Possible causes:**

    * The email or password is incorrect
    * You are using a personal Microsoft account

    **Solutions:**

    * Use the work or school account your IT team gave you
    * Contact your IT team if you still can't sign in
  </Accordion>

  <Accordion title="Settings or Microsoft Edge won't enroll the computer">
    **Possible causes:**

    * You don't have local administrator rights on the computer

    **Solutions:**

    * Contact your IT team. You need local administrator rights to enroll from **Settings** or **Microsoft Edge**
  </Accordion>

  <Accordion title="Windows setup doesn't ask for a work account">
    **Possible causes:**

    * The computer is not set up for Windows Autopilot

    **Solutions:**

    * Contact your IT team. They may ask you to enroll from **Settings** or **Microsoft Edge** instead
  </Accordion>

  <Accordion title="Registration doesn't finish">
    **Possible causes:**

    * The computer lost its network connection
    * Enrollment is still in progress

    **Solutions:**

    * Keep the computer connected to the internet and wait for **Registering your device...** to finish
    * Contact your IT team if it does not finish
  </Accordion>

  <Accordion title="Company apps not appearing">
    **Possible causes:**

    * Enrollment is still in progress
    * The computer has not finished syncing

    **Solutions:**

    * Wait 5–10 minutes for the computer to finish setting up
    * Check your internet connection
    * Restart the computer and wait for sync to complete
    * Contact your IT team if apps still don't appear after 30 minutes
  </Accordion>
</AccordionGroup>

## Related Articles

<CardGroup cols={2}>
  <Card title="User Experience with Manual Windows Enrollment" icon="user" href="/en/endpoint/enrollment/windows/user-experience-with-windows-enrollment">
    What you do when your IT team gives you an Enrollment Portal link and Enrollment code
  </Card>

  <Card title="User Experience with Windows Apps" icon="microsoft" href="/en/endpoint/library/library-items-profiles/user-experience-with-windows-apps">
    What you may see when a company app installation or update asks you to close a running app first
  </Card>

  <Card title="Configure Windows Autopilot" icon="microsoft" href="/en/endpoint/settings/windows-integrations/configure-windows-autopilot">
    How your IT team sets up Windows Autopilot and work account enrollment
  </Card>
</CardGroup>