> ## Documentation Index
> Fetch the complete documentation index at: https://docs.iru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using the Blank Push Command

> Send a blank push command from Iru Endpoint to verify APNs connectivity and help complete stuck MDM commands on managed Apple and Windows devices.

<Callout icon="apple" color="#B84A7A" iconType="regular">This guide applies to Apple devices</Callout>

### About the Blank Push Command

A Blank Push uses the same service that sends MDM profiles and commands. It's meant for verifying a connection to Apple Push Notification Service (APNs), but it sometimes helps to complete pending commands that may be stuck in the queue.

### How It Works

Each MDM command sent to a device consists of the command itself as well as a separate APNs notification that, once received, tells the device it needs to connect with Iru Endpoint to retrieve that pending command. The Blank Push sends just this APNs notification without adding a new action for the device to complete.

## Sending a Blank Push

<Steps>
  <Step title="Open Device Action Menu">
    On the Device page, click the **Device Action Menu** in the upper right-hand corner of the page.
  </Step>

  <Step title="Send Blank Push">
    Within the Device Action Menu, click **Send blank push**.
  </Step>

  <Step title="Check Activity Tab">
    In the Activity tab of the device, you'll see a pending BlankPush command.
  </Step>

  <Step title="Verify Completion">
    Once the command has been sent, it will show **MDM Command Completed: BlankPush** in the device's Activity Stream.
  </Step>
</Steps>