> ## Documentation Index
> Fetch the complete documentation index at: https://docs.iru.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Trust Center Public Portal

> Share compliance documentation through the Trust Center public portal. Customize branding, publish certifications, and control public visibility.

### About the Trust Center Public Portal

The **Public Trust Center Portal** is a fully branded, secure webpage where approved users can view and download published compliance information. It provides a professional, self-service experience that builds confidence, supports sales, and protects sensitive materials.

The portal replaces one-off email requests with a controlled, branded experience that gives external stakeholders easy access to your compliance information while maintaining security and control.

### How It Works

The public portal provides a secure, branded interface where external stakeholders can request access, view published compliance materials, and download approved documents. The system enforces access controls, NDA requirements, and provides a professional presentation of your organization's security posture.

### Public Portal Features

#### Public Access

* **Public visitors** can request access to restricted materials
* **Approved users** see certifications, artifacts, and published answers
* **Access is gated** behind NDA enforcement when enabled
* **Supports dual-domain** experience: default Iru subdomain and optional custom URL

#### Branding and Customization

* **Professional appearance** with your organization's logo and branding
* **Custom domain** support (e.g., `trust.yourdomain.com`)
* **Company information** display including description and contact details
* **Consistent branding** across all portal pages

#### Access Control

* **Request-based access** with approval workflow
* **NDA protection** when enabled for sensitive materials
* **Account management** with individual user access
* **Download tracking** and activity monitoring

#### Content Display

* **Certifications** prominently displayed with download options
* **Artifacts** organized by category and type
* **Answers** section for frequently asked questions
* **Search functionality** for finding specific information

### User Experience

#### Initial Visit

<Steps>
  <Step title="Access Portal">
    Users visit your Trust Center URL (custom domain or Iru subdomain)
  </Step>

  <Step title="View Public Information">
    Public visitors can see basic company information and available certifications
  </Step>

  <Step title="Request Access">
    To access restricted materials, users click **Request Access**
  </Step>

  <Step title="Provide Information">
    Users enter their name, email, organization, and purpose for access
  </Step>
</Steps>

#### NDA Process (if enabled)

<Steps>
  <Step title="Download NDA">
    If NDA protection is enabled, users are prompted to download the NDA document
  </Step>

  <Step title="Sign NDA">
    Users sign the NDA and upload the signed document
  </Step>

  <Step title="Submit Request">
    Users submit their access request with the signed NDA
  </Step>

  <Step title="Wait for Approval">
    Users receive confirmation that their request is under review
  </Step>
</Steps>

#### Approved Access

<Steps>
  <Step title="Receive Approval">
    Once approved, users receive an email with login instructions
  </Step>

  <Step title="Log In">
    Users log in using their email and the provided access credentials
  </Step>

  <Step title="Browse Content">
    Approved users can browse all published certifications, artifacts, and answers
  </Step>

  <Step title="Download Materials">
    Users can download approved documents and materials
  </Step>
</Steps>

### Portal Configuration

#### Public Information Display

* **Company logo** and branding elements
* **Company description** and contact information
* **Published certifications** with download links
* **Available artifacts** organized by category
* **Frequently asked questions** from your answers library

#### Access Request Form

* **Requester information** fields (name, email, organization)
* **Purpose of access** description
* **NDA download** and upload (if enabled)
* **Terms and conditions** acceptance

#### Approved User Experience

* **Dashboard view** of all available materials
* **Search functionality** for finding specific documents
* **Download tracking** and history
* **Account management** options

<Warning>
  Ensure all published content is accurate and up-to-date. Outdated compliance information can create legal and business risks.
</Warning>

<Note>
  Smoke-test the visitor path after you change branding, NDAs, or published documents so visitors see what you expect.
</Note>